Administering Universal Software

Create and manage user accounts

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29 articles in this collection
Written by Jason Lewandowski

Updated Educator and Student account setup

Invitations will no longer be sent to users inbox. All pending invites need to be accepted at the product(s) site or through the extension
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Written by Jason Lewandowski
Updated over a week ago

How do I make an Educator an admin?

Steps to turn an Educator into an Admin for Co Writer, Snap and Read, or Word Bank Universal.
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Written by Jason Lewandowski
Updated over a week ago

How do I give a student access to Snap and Read, Co Writer, or Word Bank Universal using a username and password?

How do I set up a students Universal account with a username and password?
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Written by Jason Lewandowski
Updated over a week ago

How do I invite my students to Co Writer, Snap and Read, or Word Bank Universal using email?

Giving students access to a Don Johnston Universal product using email.
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Written by Jason Lewandowski
Updated over a week ago

My student(s) cannot receive outside email, how can I give them access to Co Writer, Snap and Read or Word Bank Universal?

Students that use Open ID and cannot receive email.
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Written by Jason Lewandowski
Updated over a week ago

If a student forgets his log-in information, who can help them retrieve or reset their account?

Resetting a students Co:Writer, Word Bank or Snap&Read Universal Password.
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Written by Jason Lewandowski
Updated over a week ago

You can get to the Co:writer or Snap&Read website by clicking on your name in the Co:Writer or Snap&Read Extension drop down menu.

Steps to get to the Co:Writer or Snap&Read Web Site from the Co:Writer Extension.
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Written by Jason Lewandowski
Updated over a week ago

How can an Educator connect with existing students if they have a district domain license for a Don Johnston Universal tool?

We have a district domain license and students cannot receive outside email.How does an Educator connect with these students?
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Written by Jason Lewandowski
Updated over a week ago

What is the Difference between a Chrome User Profile and the Default Chrome Profile when you access a Chrome Extension?

Differences between a Chrome User Profile and the Default Chrome Profile when you access a Chrome Extension.
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Written by Jason Lewandowski
Updated over a week ago
Activation Codes

How do I create a Student Activation code in Co:Writer, Snap&Read, or Word Bank Universal?

Steps to create a student activation code for a Don Johnston Universal tool.
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Written by Jason Lewandowski
Updated over a week ago

How do my student(s) apply a Student Activation code to create a Co:Writer, Snap&Read or Word Bank Universal account using a username and password?

Steps to apply a Student Activation code to set up a Co Writer, Word Bank, or Snap and Read Universal account using a username and password.
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Written by Jason Lewandowski
Updated over a week ago

How do my students create a Co Writer, Snap and Read, or Word Bank Universal account using a Student Activation code and Gmail?

Steps to create a student Co Writer, Word Bank, or Snap and Read Universal account using a Student Activation code and Gmail.
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Written by Jason Lewandowski
Updated over a week ago

How do I give my students access to Snap and Read, Co Writer, or Word Bank Universal using a student activation code?

How do I create a student activation code and how do my students apply the code for a Universal product?
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Written by Jason Lewandowski
Updated over a week ago

How does a student connect with more then one Educator in Co:Writer, Word Bank or Snap&Read Universal?

How does a student apply a student code to connect with multiple Educators.
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Written by Jason Lewandowski
Updated over a week ago

How many Educators can a student using a Don Johnston Universal Tool be connected to?

How many Educators can a student using Co:writer, Word Bank or Snap&Read Universal be connected to?
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Written by Jason Lewandowski
Updated over a week ago

Do I have to enter a new code periodically to re-register my account?

Do I need to periodically re-register my Don Johnston Universal tool account?
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Written by Jason Lewandowski
Updated over a week ago

If a student adds a new code into their account will it delete or deactivate prior codes?

Does the old code get deleted or deactivated if a student adds a new code?
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Written by Jason Lewandowski
Updated over a week ago
Troubleshooting

How can I correct a students name, if I misspelled it when I created their CoWriter, Snap and Read, or Word Bank Universal account?

Steps to change the students name Non open ID's
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Written by Jason Lewandowski
Updated over a week ago

How do I open the CSV report I downloaded from Co:Writer or Snap&Read.

Steps to open the CSV report.
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Written by Jason Lewandowski
Updated over a week ago

When my student tries to log in to the tool it is prompting them for payment.

My student is being prompted for payment when they try and log into a Don Johnston Universal tool or website.
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Written by Jason Lewandowski
Updated over a week ago

Why do I get the message "You have no students set up. In order to access the tool, you must have at least 1 student." When I try and access a Don Johnston Universal tool?

I am getting the message "You have no students set up. In order to access the tool, you must have at least 1 student."
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Written by Jason Lewandowski
Updated over a week ago

The Co Writer, Snap and Read, and/or Word Bank icon have disappeared from the Chrome Toolbar.

I have Co Writer, Snap and Read, and/or Word Bank installed but I do not see their icons on the Chrome Toolbar.
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Written by Jason Lewandowski
Updated over a week ago

How do I log into the Chrome Browser?

Steps to Log into the Chrome Browser.
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Written by Jason Lewandowski
Updated over a week ago

How can I view a "Show-Me-How Tutorial" video if Vimeo is blocked at our school?

Vimeo is blocked at my school how can I view a, "Show-Me-How Tutorial" ?
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Written by Jason Lewandowski
Updated over a week ago

How do I set up the Co Writer Universal Chrome app in kiosk mode on a non managed device?

Steps to set up the Co Writer Universal Chrome app in kiosk mode on a Chromebook that is not managed.
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Written by Jason Lewandowski
Updated over a week ago

On the Snap&Read reports page the calendar displays the last date I selected.

Why does the last date I select in reports show as default when I select the Calendar?
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Written by Jason Lewandowski
Updated over a week ago