Advice and answers from the Don Johnston Incorporated Team

Administering Universal Software

Setting up accounts

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19 articles in this collection
Written by Jason Lewandowski

How can I correct a students name, if I misspelled it when I created their CoWriter, Snap and Read, or Word Bank Universal account?

Steps to change the students name Non open ID's
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Written by Jason Lewandowski
Updated over a week ago

On the Snap&Read reports page the calendar displays the last date I selected.

Why does the last date I select in reports show as default when I select the Calendar?
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Written by Jason Lewandowski
Updated over a week ago

What is a Pending Invite for CoWriter, Snap and Read, or Word bank Universal.

Pending Invite Don Johnston Universal products.
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Written by Jason Lewandowski
Updated over a week ago

Pending student invites from educators will also show up on the admins student list.

I can see student invites that I did not send out when I am logged in as an admin.
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Written by Jason Lewandowski
Updated over a week ago

How do I set up Co:Writer Universal for the the SBAC test?

Setting up CoWriter Universal for the SBAC on a PC or Mac.
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Written by Jason Lewandowski
Updated over a week ago

How do I set up the Co Writer Universal Chrome app in kiosk mode on a non managed device?

Steps to set up the Co Writer Universal Chrome app in kiosk mode on a Chromebook that is not managed.
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Written by Jason Lewandowski
Updated over a week ago

How do I log into the Chrome Browser?

Steps to Log into the Chrome Browser.
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Written by Jason Lewandowski
Updated over a week ago

What is the Difference between a Chrome User Profile and the Default Chrome Profile when you access a Chrome Extension?

Differences between a Chrome User Profile and the Default Chrome Profile when you access a Chrome Extension.
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Written by Jason Lewandowski
Updated over a week ago

Why do I get the message "You have no students set up. In order to access the tool, you must have at least 1 student." When I try and access the Co Writer or Snap and Read tool?

I am getting the message "You have no students set up. In order to access the tool, you must have at least 1 student."
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Written by Jason Lewandowski
Updated over a week ago

How do my students create a Co Writer, Snap and Read, or Word Bank Universal account using a Student Activation code and Gmail?

Steps to create a student Co Writer, Word Bank, or Snap and Read Universal account using a Student Activation code and Gmail.
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Written by Jason Lewandowski
Updated over a week ago

How do my student(s) apply a Student Activation code to create a Co Writer or Snap and Read Universal account using a username and password?

Steps to apply a Student Activation code to set up a Co Writer or Snap and read Universal using a username and password.
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Written by Jason Lewandowski
Updated over a week ago

How do I create a Student Activation code in Co Writer or Snap and Read Universal?

Steps to create a student activation code for Co:Writer or Snap&Read Universal.
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Written by Jason Lewandowski
Updated over a week ago

How can an Educator connect with existing students if they have a district domain license for Co:Writer Universal or Snap and Read Universal?

We have a district domain license and students cannot receive outside email.How does an Educator connect with these students?
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Written by Jason Lewandowski
Updated over a week ago

Do I have to enter a new code periodically to re-register my account?

Do I need to periodically re-register my Co:Writer Universal, Snap&Read Universal or Upar account?
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Written by Jason Lewandowski
Updated over a week ago

How can I view a "Show-Me-How Tutorial" video if Vimeo is blocked at our school?

Vimeo is blocked at my school how can I view a, "Show-Me-How Tutorial" ?
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Written by Jason Lewandowski
Updated over a week ago

If a student adds a new code into their account will it delete or deactivate prior codes?

Does the old code get deleted or deactivated if a student adds a new code to their Co:Writer Universal or Snap&Read Universal account?
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Written by Jason Lewandowski
Updated over a week ago

How does a student connect with more then one Educator in Co:Writer Universal or Snap&Read Universal?

How does a student connect with more then one Educator / Teacher in Co:Writer Universal or Snap&Read Universal.
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Written by Jason Lewandowski
Updated over a week ago

How many Educators can a student using Co:Writer Universal or Snap&Read Universal be connected to?

How many Educators can a student using Co:writer Universal or Snap&Read Universal be connected to?
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Written by Jason Lewandowski
Updated over a week ago

If a student forgets his log-in information, who can help them retrieve or reset their account?

Resetting a students Co:Writer Universal or Snap&Read Universal Password
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Written by Jason Lewandowski
Updated over a week ago