Check your Chrome settings to make sure your microphone is selected. You can check your Chrome settings by following the steps below:
- Click on the 'Customize and Control Google Chrome' button.
- Select settings.
- Scroll to the bottom of the page and click on 'advanced'.
- Under Privacy and security click on 'content settings'.
- Click on microphone.
- Select your microphone from the drop down list.
If you do not have access to your Chrome settings contact your IT team to allow the Co:Writer Universal Extension to have access to your microphone.