Price, Billing and Licensing

Billing Questions & Answers

K J R

14 articles in this collection
Written by Kevin Johnston, Jason Lewandowski, and Roxine Taylor

How do I change my credit card payment on Co:Writer, Snap and Read, or Word Bank Universal?

Steps to change your Credit card payment info.

Written by Jason Lewandowski
Updated over a week ago

How is my credit card information stored? and Who has access to see my credit card information?

Consumer subscriptions for Universal products require a credit card for monthly charges. Who has access to see the credit card information?

Written by Roxine Taylor
Updated over a week ago

I am canceling my subscription but it won't let me remove my credit card. Why can't I remove the credit card information?

Attempting to leave the credit card area blank results in "jwt" error or does not allow me to quit out of the manage subscription page.

Written by Roxine Taylor
Updated over a week ago

License and User login differences for Organizations

Universal subscription has different user account creation options. Username, Email, OpenID, Domain Email, depending on license purchased.

Written by Roxine Taylor
Updated over a week ago

License and User login differences for Consumer subscription accounts

What is the difference between the License and types of logins for Personal, Parent, and Personal Educator Accounts?

Written by Roxine Taylor
Updated over a week ago

Organization - Domain License

Can my organization get a Domain License?

Domain licenses allow anyone at a certain domain to automatically gain access (no setup)

Written by Kevin Johnston
Updated over a week ago

Educator - Individual License

Will I be billed if I do a trial? (Personal Educator Account)

Co:Writer Universal and Snap&Read free trial billing, charging and purchasing

Written by Kevin Johnston
Updated over a week ago

How does billing work when I add more students (Personal Educator Account)

You can add more students to Co:Writer Universal and Snap&Read Universal anytime, and your bill will be prorated automatically

Written by Kevin Johnston
Updated over a week ago

How does billing work when I remove students (Personal Educator Account)

You can remove students from Co:Writer Universal and Snap&Read Universal anytime, and your bill will be prorated automatically

Written by Kevin Johnston
Updated over a week ago

Parent License

Will I be billed if I do a trial? (Parent)

Co:Writer Universal and Snap&Read free trial billing, charging and purchasing

Written by Kevin Johnston
Updated over a week ago

How does billing work when I add another child (Parent)

You can add another child to Co:Writer Universal and Snap&Read Universal anytime, and your bill will be prorated automatically

Written by Kevin Johnston
Updated over a week ago

How does billing work when I remove children (Parent)

You can remove children from Co:Writer Universal and Snap&Read Universal anytime, and your bill will be prorated automatically

Written by Kevin Johnston
Updated over a week ago

Personal License

Will I be billed if I do a trial? (Personal License)

Co:Writer Universal and Snap&Read free trial billing, charging and purchasing

Written by Kevin Johnston
Updated over a week ago

Canceling Subscription (Individual License)

What happens when I cancel my subscription to Co:Writer, Snap&Read, and/or Word Bank Universal if I have an Individual License.

Written by Kevin Johnston
Updated over a week ago