Don Johnston Incorporated

Steps to change your Credit card payment info.

How do I change my credit card payment on Co:Writer, Snap and Read, or Word Bank Universal?

Consumer subscriptions for Universal products require a credit card for monthly charges. Who has access to see the credit card information?

How is my credit card information stored? and Who has access to see my credit card information?

Attempting to leave the credit card area blank results in "jwt" error or does not allow me to quit out of the manage subscription page.

I am canceling my subscription but it won't let me remove my credit card. Why can't I remove the credit card information?

Universal subscription has different user account creation options. Username, Email, OpenID, Domain Email, depending on license purchased.

License and User login differences for Organizations

What is the difference between the License and types of logins for Personal, Parent, and Personal Educator Accounts?

License and User login differences for Consumer subscription accounts

Jason Lewandowski

Kevin Johnston

Price, Billing and Licensing

Domain licenses allow anyone at a certain domain to automatically gain access (no setup)

Can my organization get a Domain License?

Organization - Domain License

You can add more students to Co:Writer Universal and Snap&Read Universal anytime, and your bill will be prorated automatically

How does billing work when I add more students (Personal Educator Account)

You can remove students from Co:Writer Universal and Snap&Read Universal anytime, and your bill will be prorated automatically

How does billing work when I remove students (Personal Educator Account)

Educator - Individual License

You can add another child to Co:Writer Universal and Snap&Read Universal anytime, and your bill will be prorated automatically

How does billing work when I add another child (Parent)

You can remove children from Co:Writer Universal and Snap&Read Universal anytime, and your bill will be prorated automatically

How does billing work when I remove children (Parent)

Parent License

What happens when I cancel my subscription to Co:Writer, Snap&Read, and/or Word Bank Universal if I have an Individual License.

Canceling Subscription (Individual License)

Personal License

Find answers and get help from Intercom Support and Community Experts

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