An Administrator or Educator who can view the students user ID/login name, can reset the students password at  cowriter.com for Co:Writer Universal and/or  snapandread.com for Snap&Read Universal.

Steps:

1. Go to the tools website cowriter.com or snapandread.com
2. Click on Manage Students
3. Find your student on the list.
4. To the right after settings you will see the students user name.
5. To the right of the username you will see Password Reset.
6. Select  Password Reset.
7.  Type in the new password twice.
8.  Click on reset.
9. Have the student log in.

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