An Administrator or Educator who can view the students user ID/login name, can reset the students password at  cowriter.com for Co:Writer Universal and/or  snapandread.com for Snap&Read Universal.

Steps:

1.  Go to the tools website cowriter.com or snapandread.com 

2. Click on Manage Students
3. Find your student on the list.
4. To the right of the students name you will see a "Lock with a refresh arrow on it" icon.
5. Click on the, "Lock with a refresh arrow on it" icon.
6. Type in the new password twice.
7. Click on reset.
8. Have the student log in.

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