All Collections
Administering Universal Software
Troubleshooting
If a student forgets his log-in information, who can help them retrieve or reset their account?
If a student forgets his log-in information, who can help them retrieve or reset their account?

Resetting a students Co:Writer, Word Bank or Snap&Read Universal Password.

J
Written by Jason Lewandowski
Updated over a week ago

An Administrator or Educator who can view the students user ID/login name, can reset the students password at the tools website

Steps:

1.  Go to the tools website.
​
For Co:Writer:  cowriter.com
For Snap&Read: snapandread.com
For Word Bank: wordbank.io

2. Click on Manage Students
3. Find your student on the list.
4. To the right of the students name you will see a "Lock with a refresh arrow on it" icon.
5. Click on the, "Lock with a refresh arrow on it" icon.
6. Type in the new password twice.
7. Click on reset.
8. Have the student log in.
​
​

Did this answer your question?