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IT Resources

IT Resources

Resources for IT professionals - deployment, permissions, etc.

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26 articles in this collection
Written by Roxine Taylor and Jason Lewandowski

5 Minute Deployment for Google for Education Districts

GAFE Steps to quickly deploy, set permissions, and have your district using Universal products in 5 minutes or less
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Written by Roxine Taylor
Updated over a week ago

5 Minute Deployment Microsoft Office 365 - Azure Districts

Steps to quickly deploy, set permissions, and have your district using Universal products in 5 minutes or less
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Written by Roxine Taylor
Updated over a week ago

Microsoft Live or 365 OpenID for login

Our school district uses Microsoft OpenID, Can we use our district email and password to login to the Universal sites and tools?
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Written by Roxine Taylor
Updated over a week ago

List of URL's Google uses when checking for an internet connection.

URL's Google pings/checks to confirm you have an internet connection
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Written by Jason Lewandowski
Updated over a week ago

Universal extension easy install options for Chrome Browser and Chrome OS

Staff and students can install extensions on their own devices and computers. What is the easiest way to install the Universal tools?
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Written by Roxine Taylor
Updated over a week ago

How do I check and update my Chromebooks OS?

Steps to check and update your Chromebooks OS.
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Written by Jason Lewandowski
Updated over a week ago

How do I check the version of Chrome installed on my computer?

Steps to check your computers Chrome Browser Version.
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Written by Jason Lewandowski
Updated over a week ago

How do I put the Co Writer Universal Chrome app into kiosk mode on a managed Chromebook?

Steps to put the Co Writer Universal Chrome app in kiosk mode on a managed device.
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Written by Jason Lewandowski
Updated over a week ago
System Requirements

Software System Requirements

Discover the software requirements for your product of interest.
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Written by Roxine Taylor
Updated over a week ago

Universal extension requirements

Minimum requirements needed to get started using the Universal Extensions in the Chrome Browser right away including Whitelist items.
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Written by Roxine Taylor
Updated over a week ago

What are the system requirements for the Readtopia website ?

Readtopia website System Requirements
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Written by Jason Lewandowski
Updated over a week ago
Permissions

Snap&Read firewall permission settings

What URLs need to be allowed in the Proxy Firewall?
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Written by Roxine Taylor
Updated over a week ago

Co:Writer firewall permission settings

What URLs need to be allowed in the Proxy Firewall?
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Written by Roxine Taylor
Updated over a week ago

Whitelist for uPAR.

What URL's / Websites have to be Whitelisted for uPAR?
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Written by Jason Lewandowski
Updated over a week ago

Whitelist external email for students and staff using email for accounts

When creating an account and you do not use Google or Microsoft you will see a message that an email is sent for you to verify it's you.
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Written by Roxine Taylor
Updated over a week ago

Blocking Extensions by permissions and URLs in the Chrome User Settings will cause the extensions to crash and/or features to not work.

A complete list of system permissions that must be allowed for each of the Don Johnston tools if you are Blocking Extensions by permission.
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Written by Jason Lewandowski
Updated over a week ago
Licensing and Deployment options

District wide domain license using email

All students and staff use a district email address for login to web applications. How can we use district email for Universal Login?
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Written by Roxine Taylor
Updated over a week ago

District wide domain setup using OpenID

All our students and staff use OpenID-OAuth for login to web applications. How can we setup our license and users with their district login?
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Written by Roxine Taylor
Updated over a week ago

Manage app permissions in the Microsoft Cloud Portal Admin Panel

Steps to help get you started adding extensions and managing permissions for Office 365 or Azure Active Directory cloud portal accounts.
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Written by Roxine Taylor
Updated over a week ago

Push out extensions via Google Apps for Education

How do we deploy extensions using the Google Admin Console?
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Written by Roxine Taylor
Updated over a week ago

Install Chrome extensions via group policy or master_preferences

This article is for IT administrators who want to force install Chrome extensions on managed Windows devices via machine and user policies
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Written by Roxine Taylor
Updated over a week ago
Troubleshooting

Different logins for multiple products

How can I combine my accounts and use one email address/ login to manage all my licenses?
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Written by Roxine Taylor
Updated over a week ago

I get a "Whoops, Something Went Wrong" message when I go to login to a Don Johnston tool or one of the tools websites.

Whoops, Something Went Wrong. (cat message)
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Written by Jason Lewandowski
Updated over a week ago

Bounced email invitation notice in the add user dashboard when trying to send invites

The email invitation(s) you sent could not be delivered. Most likely, your organization's email filter is bouncing the invitations
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Written by Roxine Taylor
Updated over a week ago

Known Apps and Extensions that may conflict with Don Johnston Universal Products.

Apps and extensions that may conflict with Don Johnston Universal Products.
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Written by Jason Lewandowski
Updated over a week ago

My Don Johnston Chrome Extension/App is not acting/working correctly.

Troubleshooting tips if your Chrome Extension/App is not working properly.
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Written by Jason Lewandowski
Updated over a week ago